Frequently Asked Questions
Business Hours: 9am-7pm PST
Most items take 3-5 business days from purchase date to receive unless stated otherwise in their description. International orders may also take longer.
Once your order has been shipped you will be emailed your tracking information. Please allow 24 hours for you tracking information to update. To track your order, you will be able to enter your USPS Tracking number at www.usps.com.
We only offer store credit and exchanges. In the rare event of an exception to this rule, the customers’ shipping fee will not be reimbursed. We do not accept returns on our custom made items which would be stated in the description. Swimwear is “FINAL SALE’. No exceptions!
Yes, you can exchange your order within 7 days of receipt. Please see our Return Policy page (link below in footer) or contact us for more information.
Click the link “Contact Us” link on our website and fill out your inquiry request. You may also email us directly at email@example.com. Response are typically sent within 24 hours.